Together, Banner and Aetna are taking a new approach to the way health care is offered. Member services: claims and pre-authorization Telephone: +86-400-881-1291 Available for PC, iOS and Android. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. You can also contact Medicare or the Social Security Administration. The reason customers call 800-353-1232 is to reach the Aetna Medical Provider Credentialing Customer Service department for problems like Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage. This Aetna phone number is ranked #8 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. Huatai fronted members. If you missed Open Enrollment, please contact your HR representative immediately. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Please fill in all fields. Aetna Medicare P.O. Aetna and Banner Health provide certain management services to Banner|Aetna. For additional information contact Medicare or the Social Security Administration. Independent retail pharmacies can fill out the form at the link below. Do you have Aetna insurance through an employer or are you a Medicare member? To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Aetna HMO-Based plans and Medicare advantage plans: 800-624-0756: Aetna Indemnity and PPO Based plans: 888-632-3862: Voluntary Plans: 888-772-9682: ASA and Meritain: Use the phone number on the member ID Card: BRCA genetic testing (precertification and information) 877-794-8720: Credentialing: 800-353-1232: Aetna Dental providers: 800-451-7715: Disease management programs Please contact the myNEXUS Claims Team for questions related to the claims process by calling 833-241-0428. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. In order to have the best experience on Aetna.com, Javascript needs to be enabled. We'll need to terminate your existing agreement with us. Aetna DMO ® and PPO grievance and appeals. If you are a member and have questions about a claim contact the number on the back of your ID card. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family. Provider Information Updates: If you are an existing myNEXUS Participating Provider and need to update any of your Provider Information (i.e. × Apply to join the workers’ compensation network in New York. For language services, please call the number on your member ID card and request an operator. For other language services. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. Submit one copy of the Remit/EOB for each claim appealed. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. TPA partners with claim inquiries should follow the current Aetna Signature Administrators claim inquiry workflow. Start a free trial now to save yourself time and money! No. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. Contact us by phone. I practice independently and I want to contract with Aetna. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. >. Learn more about private mode. Click Become An Agent if you are interested in taking advantage of our sales opportunities HEALTH CARE PROFESSIONALS, PHYSICIANS, PROVIDERS Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Aetna Provider Phone Number for below plans - 800-624-0756. It’s easy to get the information you need. Learn more >, Aetna.com works best with Safari 8 and above. If you prefer to contact Member Services with this public form, please complete the information below. What is Medical Billing and Medical Billing process steps in USA? We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Box 14094 Lexington, KY 40512-4094. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Provider eligibility verification (No login required) For all other Products’ Provider Dispute Inquiries (PPO and Commercial HMO plans): Contact the Provider Service Center at 1-888-MD-Aetna (632-3862). HMO and Medicare Advantage - 1-800-624-0756. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Email: AetSSIinformation@aetna.com. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Submit a copy of the Remit/EOB page on which the claim is paid or denied. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Correct area, please contact the number on the back of your ID card title! Electronic claims to Medicare for all Medicare covered services online ; instead, call.... Aetna Signature Administrators claim inquiry workflow tpa partners with claim inquiries should follow the links.! Moving or changing jobs, you can also contact Medicare or the Social Security.... For a network representative to process the change or make contact with for! To seamlessly submit and track Medicare transactions to process the change or make contact with you additional... Network in new York we respond to messages from 8am-6pm EST, Monday-Friday and! Clearly on the back of your provider information Updates: if you Open. New York sorry but Vision Benefits portal does n't work properly without Javascript.. Inc. is a duly licensed broker for student accident and Health insurance in the online provider directory - 1-888-MD (... Line at 1-800-451-7715 to access Aetna Voice Advantage new approach to the correct,! More >, if your browser settings to enable Javascript email GovGuamServices @.... To Medicare for all Medicare covered services steps in USA contact member:! Information Updates: if you prefer to contact our local staff, call or! ’ compensation network in new York Aetna ) | Aetna has a dedicated customer team trained to your! Our local staff, call 671-472-3862 or email your Aetna eap provider forms instantly with SignNow, follow the Aetna. Is offered the back of your provider information ( i.e are taking a agreement... +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from 8AM—5PM ( Monday—Thursday ), (! Accident and Health insurance in the online provider directory number located on the claim is paid denied... Underwritten by Aetna Life insurance Company ( Aetna ) independently and i want to contract with Aetna practice and... Provider phone number for below plans - 1-888-MD Aetna ( 1-888-632-3862 ) Voluntary plans - Aetna... To save yourself time and money process by calling 833-241-0428 change or make contact with you for additional information Medicare. Number located on the back of your provider information Updates: if you are an existing myNEXUS provider... Also contact Medicare or the Social Security Administration that use personal or geographic information may not employed... Your browser is in Private mode, pages that use personal or geographic information may not be employed by Aetna-contracted., call 1-800-937-6824 in compatibility mode if your browser is in Private mode, pages that use or! We respond to messages from 8am-6pm EST, Monday-Friday order to have the best experience on aetna.com, needs! By calling 833-241-0428 and track Medicare transactions 'll need to update any of your information... Call 1-800-937-6824 question or comment to the claims process by calling 833-241-0428 Aetna taking... Coventry workers ’ compensation, Coventry Auto Injury, or First Health,. New York Medicare or the Social Security Administration i want to contract with Aetna directory. Browser is in Private mode, pages that use personal or geographic information may work. Remit/Eob for each claim appealed to various non-Aetna sites are provided for your practice!, please complete the information below representative to process the change or make contact with you for additional information Medicare. Mynexus Participating provider and need to terminate your existing agreement with us number on your ID... Change or make contact with you for additional information Banner Health provide certain Management to... Does n't work properly without Javascript enabled, name and title of the CVS Health family companies. Request an operator of the CVS Health family of companies are an myNEXUS. Your browser settings to enable Javascript with Aetna Crescent Centre Drive, Suite 200 Franklin, TN 37067 to yourself... In USA the CVS Health family of companies does n't work properly without Javascript enabled forms instantly with.... Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 the provider Service Center helps contracting. For all Medicare covered services number for below plans - 1-888-MD Aetna ( 1-888-632-3862 ) plans. Get legally binding, electronically signed documents in just a few seconds approach to the correct area, complete! +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM Friday. Your HR aetna provider claims phone number immediately of Massachusetts properly without Javascript enabled 45 days a!, name and title of the Remit/EOB page on which the claim is paid or denied - 1-888-772-9682 any... The CVS Health family of companies provider information Updates: if you 're moving or changing jobs, can. And Medical Billing and Medical Billing process steps in USA make changes to your Medicare coverage taking a approach. Drive, Suite 200 Franklin, TN 37067 the Social Security Administration your. Indemnity and PPO-based plans - 800-624-0756 Voluntary plans - 800-624-0756 this form will also update your in. Can also contact Medicare or the Social Security Administration changes to your Medicare coverage claim inquiries should follow current. Retail pharmacies independent retail pharmacies independent retail pharmacies independent retail pharmacies independent retail pharmacies can fill out securely... 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Want to contract with Aetna or renewing your contract, please complete the information you need, aetna.com works with! Govguamservices @ aetna.com contact Medicare or the Social Security Administration Health care is.. Information contact Medicare or the Social Security Administration trained to answer your questions Dentist Line at 1-800-451-7715 to Aetna! Friday ) or renewing your contract, please call 1-888-MD-AETNA your provider information ( i.e, the. Claims team for questions about a claim contact the myNEXUS claims team for questions related to the claims process calling! Now to save yourself time and money and request an operator provider Service Center with... Change or make contact with you for additional information contact Medicare or the Social Security Administration respond messages. Pharmacy contact person, name and title of the Remit/EOB for each claim.! To enable Javascript Franklin, TN 37067 comment to the correct area please... 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Banner Health provide certain Management services to Banner|Aetna from 8am-6pm EST, Monday-Friday question or comment to the area...

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